The agreement
These terms apply to the TailsUp! app and the website tailsup.io, published by TailsUp!. By creating an account or using the app you accept them. If you do not agree, please do not use the app.
What TailsUp! is, and is not
TailsUp! is a calendar and reminder tool for pet care. It is not veterinary advice. Reminders and suggested schedules are general guidance and may not suit your pet. Always follow your veterinarian’s instructions for vaccines, medication and treatments, and contact a vet if your pet is unwell.
Your account
- Give accurate information and keep your password safe.
- You are responsible for what happens in your account and for who you invite to your family.
- Do not misuse the service: no attempts to break it, access other people’s data, or use it for anything unlawful.
Premium subscription
- The app is free with one pet. TailsUp! Premium adds more pets, family sync and health reports.
- Premium is an auto-renewing subscription. The length and price are shown in the app before you buy.
- Payment is charged to your Apple or Google account when you confirm the purchase.
- It renews automatically unless you cancel at least 24 hours before the end of the current period.
- You manage and cancel it in your App Store or Google Play account settings. Deleting the app does not cancel it.
- Refunds are handled by Apple or Google under their policies.
Nothing is sold on this website.
Your content
The pet details, photos and notes you add remain yours. You give us permission to store and display them so the app can work for you and the family members you invite.
Our content
The app, its design, characters and name belong to us. You may use the app for your own personal, non-commercial pet care.
Availability and liability
We work to keep TailsUp! running and accurate, but it is provided as is, and reminders can fail, for example when notifications are turned off or a device is offline. To the extent the law allows, we are not liable for losses that result from relying on the app. Nothing here limits rights you have under consumer law.
Ending things
You can stop using TailsUp! and delete your account at any time. We may suspend or close accounts that break these terms.
Changes and contact
We may update these terms and will change the date at the top when we do. Questions: hello@tailsup.io. See also our Privacy Policy.